We offer free shipping on all orders over $200. Our last pick up is approximately around 3pm EST Monday-Friday. We make every attempt to get your order filled immediately, though there are no guarantees. We currently only ship to the United States.


At Napoli’s, we want you to be completely satisfied with your purchase. If for any reason you are not, please feel free to return or exchange the item. All returns must be within 30 days of purchase. Original tags must remain attached, all footwear must exhibit no signs of wear. Napoli’s can not accept returns on tailored merchandise.

Customer is responsible for return shipping postage. Original shipping fees will not be refunded. When returning merchandise, please use the same, or similar packaging, that your purchase arrived in. Please include original invoice and a reason for return with contact number.

Returns should be addressed to: Napoli’s, Attn: Returns, 6815 Main Street, Williamsville, NY 14221

If you have any questions, please call us at 716-568-1910 or email us at